CRM (Customer Relationship Manager)

Sales team reviewing customer pipeline dashboards

Smart CRM software supports your sales, service and management teams by creating paperless interactions with every customer. It is a Web / Desktop based application suited to businesses of any size — trading, manufacturing, distribution, services, healthcare, education and retail.

Our web based CRM is being used by companies across Tamil Nadu to capture enquiries, schedule follow-ups, send quotations and keep the full history of every customer in one place, so no opportunity is lost between the people who handle it.

Top CRM Features

Mobile to Desktop Support

Our CRM is a web application, so it can be accessed on a wide range of devices like mobile, tablets, laptops and desktop.

Cloud and Server Support

Based on the requirement, our CRM can be hosted in a standalone server or cloud server by using easy configuration steps.

Real Time Support and Integration

CRM can be integrated with real time chatting applications, automation tools, graph representation and ticketing software.

Advantages

  • Improved Customer Relationship
  • Reduced Data Entry
  • Sales Management
  • Lead Management
  • Enhanced Communication Management
  • Visualization of Pipeline
  • High Revenue
  • Support Vendor / Partner Relationships
  • Knowledge and Training
  • Assets or Resources
  • Reports